Tour Leader (Deutsch Speaking)

Cairo, Egypt Full-time

Job Overview

We are seeking passionate Tour Leaders to join our team. This is a full-time, on-site role. The Tour Leader will be responsible for leading and guiding tours, providing exceptional customer service, conducting research, training, and working closely with tour operators. The Tour Leader will ensure that all travel arrangements run smoothly and provide a memorable experience for our clients.

Role Description

In-depth knowledge of Egypt, including key locations
Patience and a friendly demeanor
Ability to interact with various personality types effectively
Problem-solving skills and the ability to handle challenging situations with tourists
Open-mindedness and acceptance of different opinions and perspectives
Professional neutrality without expressing personal opinions or judgments
Commitment to presenting a positive image of Egypt to tourists
Providing valuable tips and advice for an exceptional tourist experience
Ensuring tourists' comfort (quiet rooms, appropriate food, effective coordination with guides)
Meet and assist guests at the airport, ensuring a warm welcome and smooth arrival process
Assisting guests with difficulties (lost baggage, internet issues, finding ATMs, etc.)
Clear distinction between the roles of a tour leader and a tour guide
Building trust and acting as a loyal companion to guests
Adherence to deadlines and schedules
Maintaining optimism and positivity
Active listening to guests, allowing them to express their opinions
Providing accurate and reliable information to guests
Offering special care and attention to elderly guests and children

Qualifications

Final-year students and Fresh graduates
Proficiency in Deutsch
Graduation from a German school & university is mandatory
Excellent communications skills

Apply Now